Shipping policy

Shipping Policy

Last Updated: [DATE]

Thank you for choosing SethGo. We are committed to delivering your orders safely and on time. Please read our shipping policy to understand our order processing, delivery timelines, and shipping conditions.

1. Order Processing Time

Orders are usually processed within [1–2 BUSINESS DAYS] after successful order confirmation.

Orders placed on weekends, public holidays, or during special sale periods may require additional processing time.

Once your order has been shipped, you will receive an order confirmation or shipping update through your registered mobile number or email address, wherever available.

2. Delivery Time

Estimated delivery time within India is generally [3–7 BUSINESS DAYS] after dispatch.

Delivery times may vary depending on:

  • Delivery location

  • Courier service availability

  • Weather conditions

  • Public holidays

  • High order volume

  • Unexpected logistical delays

  • Remote or non-serviceable areas

The delivery timeline is an estimate and not a guaranteed delivery date.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected products, orders above a specified value, or during promotional periods.

Free Shipping Threshold: [₹AMOUNT / IF APPLICABLE]

4. Shipping Locations

We currently deliver to eligible serviceable locations across India.

Delivery availability may depend on the serviceability of your PIN code. If your location is not serviceable, we may contact you to provide an alternative solution or cancel the order with an eligible refund.

5. Order Tracking

After dispatch, tracking details may be shared through SMS, email, WhatsApp, or your order page, depending on availability.

You can use the tracking details provided by the courier partner to check your shipment status.

6. Delayed or Lost Orders

If your order is delayed, please contact us with your order number. We will coordinate with the courier partner to check the shipment status.

In case a shipment is confirmed as lost or undelivered by the courier partner, we may offer a replacement or refund according to the circumstances and applicable policy.

7. Incorrect Address or Contact Details

Customers are responsible for providing correct and complete delivery details, including:

  • Full name

  • House or building number

  • Street or locality

  • City and state

  • PIN code

  • Active mobile number

SethGo may not be responsible for delivery delays, failed delivery, or additional charges caused by incorrect or incomplete information provided by the customer.

8. Delivery Attempts

The courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the package and that your phone number is reachable.

If an order is returned to us because of repeated failed delivery attempts, incorrect address, or customer unavailability, additional shipping charges may apply for re-delivery.

9. Damaged Package

If your package appears damaged, opened, or tampered with at the time of delivery, please take photographs or record an unboxing video and contact us as soon as possible.

Please keep the original packaging and shipping label until the issue is resolved.

10. Cash on Delivery

Cash on Delivery may be available for selected locations and products. Availability may depend on PIN code, order value, product type, and courier service.

The payable amount will be shown at checkout or confirmed before dispatch.

11. Contact Us

For shipping-related questions, please contact us:

Business Name: SethGo
Owner/Founder:[Deepak Yadav]
Email:[info@sethgo.in]
Phone:[+91 7742855928]
Address: K-11, Haridas Ji Ki Mangri, Malla Talai, Udaipur, Rajasthan – 313001
Website: https://sethgo.in

We reserve the right to update this Shipping Policy from time to time based on operational, courier, or legal requirements.